10 steps to a successful digital transformation
According to the World Economic Forum, digital transformation may deliver as much as $100 trillion in value to business and
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digital transformation
IDG Contributor Network: Are you ready to become a digital technology leader?
In “Designed for Digital: How to Architect Your Business for Sustained Success,” Jeanne Ross, Cynthia Beath and Martin Mocker offer
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Redesigning business processes for digital success
A British utility had a customer service problem: Customers who questioned their bills had to navigate a tedious process to
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Nationwide CIO’s ride-along sparks innovation and pays dividends
Insurance companies are walking the tightrope between modernizing back-office systems and creating digital tools that create frictionless experiences for agents
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GSK tech leader outlines 3 types of CIOs
SALT LAKE CITY, UTAH – The CIO’s responsibilities have evolved over the past decade, but the pace and changing nature
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Health insurer shifts ERP to the cloud to transform financial operations
At the center of most complex organizations is an equally complex IT infrastructure that poses a significant problem when it
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Are digital experiences now more powerful than ‘live’ events?
During the dot com boom twenty years ago nobody dreamt that ‘brick and mortar’ stores would be sideline to the
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10 change management mistakes to avoid
Organizations looking to navigate change, be warned: The odds of success aren’t good. According to its June 2019 market report,
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IRS combats fraud with advanced data analytics
The Government Accountability Office (GAO) estimates that criminals attempted at least $14 billion in identity theft tax refund fraud in
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IDG Contributor Network: The simple way low tech industries can digitally transform
Technology is “everywhere.” Or is it? When my 5-year-old son broke his arm, the hospital experience was unnervingly similar to
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