Customer Experience Archives – The GRC Hub

The Forrester Wave: Unified Endpoint Management, Q4 2019 — The Next Phase of UEM Evolution

November 19, 2019 jbiscaya 2 Views 0 Comments Customer Experience, Endpoint, Endpoint Protection, Forrester, forrester research, Identity and Access Management (IAM), MaaS360, macOS, Mobile Security, Mobile Threats, Threat Detection, Threat Management, Unified Endpoint Management (UEM), Windows

Last year, Forrester separated out unified endpoint management (UEM) into its own category in its research, defining UEM as “products

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Cloud News Security

How Implementing Cloud Identity Can Improve Security and Data Privacy

August 9, 2019 jbiscaya 7 Views 0 Comments Authentication, Business Continuity, Cloud, Cloud Identity Service, Cloud Security, Customer Experience, Data Privacy, General Data Protection Regulation (GDPR), Identity and Access Management (IAM), Personal Data, Privacy Regulations

Digital transformation is changing everything in the business world, from the way we communicate, to the way our factories operate,

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Enhance Customer Data Privacy and Digital Trust by Avoiding Dark Patterns

July 23, 2019 jbiscaya 5 Views 0 Comments Application Security, Customer Experience, Data Privacy, Data Protection, digital trust, Personal Data, Privacy by Design, Sensitive Data, Social Engineering

There seems to be a collective sense that we’re all being pressured to divulge more about ourselves online than we

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Beyond 2FA: Secure Your Critical Assets With Risk-Based Multifactor Authentication

May 8, 2019 jbiscaya 5 Views 0 Comments Authentication, Cloud Infrastructure, Customer Experience, Fraud Detection, Identity & Access, Identity and Access Management (IAM), Internet of Things (IoT), Multifactor Authentication (MFA), Passwords, Risk-Based Authentication, Two-Factor Authentication (2FA), Unified Endpoint Management (UEM)

Most of us have accepted that passwords are an insecure form of authentication — and, worse still, downright clunky. But

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What’s the Best Way to Build Digital Trust? Show Your Customers You Care About Their Data Privacy

April 22, 2019 jbiscaya 9 Views 0 Comments Customer Experience, cyber resilience, Data Privacy, Data Protection, Data security, Identity & Access

Improving the customer experience is a top priority for organizations. Business leaders are focused on creating a seamless and personalized

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Cloud News Security

Reap the Promise of One and Done Authentication With SSO

April 3, 2019 jbiscaya 8 Views 0 Comments Access Management, Authentication, Cloud, Cloud Infrastructure, Credentials, Customer Experience, Hybrid Cloud, Identity & Access, Identity and Access Management (IAM), Insider Threats, Multifactor Authentication (MFA), Password, Password Reuse, Single Sign-On (SSO)

Every day, the average business employee inputs credentials to authenticate identity and access apps and sites several times — using

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Blockchain News public cloud Risk Management Security

The Biggest Stories From RSAC 2019: What Scares the Cybersecurity Experts?

March 18, 2019 jbiscaya 7 Views 0 Comments Advanced Attacks, Blockchain, Chief Information Security Officer (CISO), CISO, Cloud Services, Collaboration, Customer Experience, Infrastructure Security, Public Cloud, Risk Management, RSA Conference, Security Conferences, Security Services, Security Trends, Threat Prevention, X-Force, Zero-Day Attacks

RSAC 2019 has officially wrapped. The reported attendance at San Francisco’s Moscone Center was more than 42,500, but to anyone

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Compliance News Security

Why You Need a Security-First Culture to Deliver on Your Customer-First Goals

February 14, 2019 jbiscaya 8 Views 0 Comments CISO, Compliance, Cost of a Data Breach, Customer Experience, Data Breach, Data Privacy, Data Protection, Data security, Regulatory Compliance, Security Awareness, Shadow IT

I’ve been working in the security industry for mumble mumble years, and one recurring problem I’ve noticed is that security

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News retail Security

The Success of Your Business Depends on Digital Trust. Here Is How to Measure It

December 18, 2018 jbiscaya 11 Views 0 Comments CISO, Customer Experience, Data Privacy, Data Protection, Digital Identity, Fraud, Fraud Prevention, Fraud Protection, Privacy, Privacy by Design, Privacy Regulations, Retail, User Behavior Analytics (UBA)

Most people can name a recent example of online data being compromised, and consumers have become more concerned about how

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News retail Risk Management Security

Maximize Holiday Retail Revenue and Cybersecurity With These 5 Tips

November 29, 2018 jbiscaya 11 Views 0 Comments Customer Experience, Data Breach, Data Privacy, Data Protection, General Data Protection Regulation (GDPR), IBM X-Force Incident Response and Intelligence Services, Malware, Network Security, Personally Identifiable Information (PII), Point-of-Sale (POS) Systems, Retail, Retail Data Breach, Retail Industry, Retail Security, Risk Management

This is the first installment in a two-part series about how retailers can help protect their enterprises this holiday season.

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