Top IT spending priorities for 2020
The CIO role has become a transformational one. Forty-six percent of IT leaders say their work is primarily focused on
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IDG Insider
8 dark secrets of organizational change management
Organizational change management (OCM) has gained visibility, slowly but surely, among those responsible for making change happen, which is to
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4 lessons from the Hertz vs. Accenture IT disaster
Project successes tend to result in a lot of the same conclusions that every team identifies (e.g., we had a
Read moreVerizon boosts customer service with NLP
Keeping customers happy is key to running a successful business, but with more than 100,000 inbound customer request comments per
Read more7 cloud cost management tips
Many enterprises that once looked to the cloud as a way to curb data center expenditures are now beginning to
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IBM blockchain automates contract labor processes
Processing payments for thousands of contractors is an onerous task large enterprises grapple with as they hire outsiders for technical
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6 hiring trends that are changing how IT talent is found
A tight market for IT talent is leading to a shift in how tech pros are discovered, hired and then
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6 tips for becoming a better mentor
Becoming a mentor is a great way of paying forward your own hard-earned experience and knowledge, as well as any
Read morePredictive analytics help PPG customers prevent corrosion
Rundown and corroded industrial assets can have a detrimental effect on the bottom line. But for most companies that rely
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Top 14 ITSM tools for 2020
As technology proliferates throughout today’s digital organizations, IT service management has become a critical facet for serving the business, and
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